Job Title : Business Solution Analyst
Location : Chennai, India
Experience : 5 – 15 Years
Domain : BFSI / Retail Banking / Fintech / Credit & Loan Management Systems
About the Role :
We are seeking a Business Solution Analyst with deep expertise in analyzing, designing, and implementing business solutions for BFSI and Fintech domains. The ideal candidate will act as a bridge between business stakeholders and technology teams, translating complex business requirements into actionable solutions that enhance operational efficiency, improve customer experience, and drive digital transformation.
Key Responsibilities :
- Gather, analyze, and document business requirements through workshops, interviews, and stakeholder interactions.
- Translate business requirements into BRDs, FRDs, Use Cases, User Stories, Wireframes, Process Flows, and Functional Specifications .
- Work closely with UI / UX designers, development teams, and QA to ensure solutions align with business needs and comply with regulatory guidelines.
- Lead requirement elicitation, impact analysis, gap analysis , and process improvement initiatives.
- Participate in Agile and Waterfall SDLC methodologies; manage backlogs, sprint planning, demos, and retrospectives .
- Provide data-driven insights by analyzing transactional, operational, and customer data using SQL and reporting tools (Power BI / Tableau).
- Conduct UAT coordination , prepare test cases, and validate functionalities before deployment.
- Facilitate stakeholder communication, manage change requests, and ensure smooth project delivery.
- Support the implementation of loan origination systems (LOS), loan management systems (LMS), credit card processes, digital banking, and payment solutions .
- Prepare dashboards, MIS reports, and provide actionable insights to support strategic decision-making.
Key Skills & Competencies :
Tools & Technologies : SQL, MS Excel, Power BI, Tableau, Jira, Confluence, MS Visio, Draw.io, Figma, Balsamiq, AxureBusiness Analysis Skills : Requirement Gathering, BRD, FRD, Use Cases, User Stories, Gap Analysis, Impact Analysis, Process Flow Diagrams, Functional Testing, UATDomain Expertise : Retail Banking, Digital Banking, Credit & Loans, Loan Origination Systems, Cards & Payments, Wealth Management, FintechMethodologies : Agile (Scrum / Kanban), Waterfall, SAFeSoft Skills : Stakeholder Management, Cross-Functional Collaboration, Analytical Thinking, Problem Solving, Communication & Presentation SkillsEducation & Certifications :
Bachelor’s or Master’s degree in Finance, Business, IT, or related fieldsRelevant certifications such as IIBA, Agile BA, Scrum Master , or equivalent are a plusExperience :
5 – 15 years in Business Analysis or Solution Analysis in BFSI, Fintech, or related domainsProven track record in digital transformation, loan / card management systems, and banking process optimizationExperience working with multi-stakeholder teams, managing end-to-end SDLC, and delivering data-driven solutions