Admission Counsellor

Job Title : Academic Counselor

Department : Admissions / Student Relations

Location : Kolkata

Job Summary :

The Student Counselor / Academic Sales Executive is responsible for managing student leads counseling prospective learners coordinating with academic teams ensuring smooth admissions and maintaining student engagement and retention. The role combines elements of sales academic advising and relationship management to drive student success and business growth.

Key Responsibilities :

1. Lead Management & Counseling

Handle inbound and outbound leads effectively through calls emails and walk-ins.

Counsel prospective students on program offerings eligibility and career outcomes.

Understand student needs and recommend suitable academic programs.

Maintain updated records of all inquiries and follow-ups in CRM systems.

2. Sales & Conversion

Achieve monthly and quarterly enrollment targets.

Convert qualified leads into enrollments through effective counseling and persuasion.

Collaborate with marketing teams to optimize lead quality and conversion.

Conduct presentations webinars and counseling sessions to drive admissions.

3. Academic Coordination

Liaise with academic and operations teams for student onboarding and class scheduling.

Ensure accurate documentation and timely communication between departments.

Support students in understanding academic requirements and policies.

4. Reporting & MIS

Prepare daily weekly and monthly reports on lead status conversions and revenue.

Track counseling effectiveness and identify process improvement areas.

Maintain accurate and updated records in CRM / MIS tools.

5. Student Engagement & Retention

Conduct orientation and engagement activities to ensure smooth student transition.

Follow up on student satisfaction and address academic or administrative concerns.

Support retention strategies through proactive communication and support.

Requirements

Education :

Bachelors degree required (preferably in Business Education Psychology or related field).

A masters degree or relevant certification in counselling or sales is an added advantage.

Experience :

14 years of experience in counselling sales or academic administration (preferably in the education or edtech sector).

Proven track record in achieving sales / enrollment targets.

Contact Details -

email -

Alina Alim

Required Skills :

Job Title : Academic Counselor Department : Admissions / Student Relations Location : Kolkata Job Summary : The Student Counselor / Academic Sales Executive is responsible for managing student leads counseling prospective learners coordinating with academic teams ensuring smooth admissions and maintaining student engagement and retention. The role combines elements of sales academic advising and relationship management to drive student success and business growth. Key Responsibilities : 1. Lead Management & Counseling Handle inbound and outbound leads effectively through calls emails and walk-ins. Counsel prospective students on program offerings eligibility and career outcomes. Understand student needs and recommend suitable academic programs. Maintain updated records of all inquiries and follow-ups in CRM systems. 2. Sales & Conversion Achieve monthly and quarterly enrollment targets. Convert qualified leads into enrollments through effective counseling and persuasion. Collaborate with marketing teams to optimize lead quality and conversion. Conduct presentations webinars and counseling sessions to drive admissions. 3. Academic Coordination Liaise with academic and operations teams for student onboarding and class scheduling. Ensure accurate documentation and timely communication between departments. Support students in understanding academic requirements and policies. 4. Reporting & MIS Prepare daily weekly and monthly reports on lead status conversions and revenue. Track counseling effectiveness and identify process improvement areas. Maintain accurate and updated records in CRM / MIS tools. 5. Student Engagement & Retention Conduct orientation and engagement activities to ensure smooth student transition. Follow up on student satisfaction and address academic or administrative concerns. Support retention strategies through proactive communication and support. Requirements Education : Bachelors degree required (preferably in Business Education Psychology or related field). A masters degree or relevant certification in counselling or sales is an added advantage. Experience : 14 years of experience in counselling sales or academic administration (preferably in the education or edtech sector). Proven track record in achieving sales / enrollment targets.

Key Skills

Experience Working With Students,Organizational skills,Classroom Management,Behavioral Health,Classroom Experience,Mediation Experience,Special Education,Conflict Management,Teaching,Experience with Children,Public Speaking,Word Processing

Employment Type : Full Time

Experience : years

Vacancy : 1