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Miracle Software Systems - Informatica Administrator

Miracle Software Systems - Informatica Administrator

Miracle Software Systems,Inc.Vizag
6 days ago
Job description

Primary Skills : Informatica, IDMC, Power exchance, PowerCenter, Azure

Responsibilities :

  • Analyze Informatica platform bandwidth and recommend capacity scaling (up / down) based on usage patterns.
  • Perform installation, configuration, maintenance, and upgrades for Linux, Unix, and Windows servers aligned with supported Informatica components.
  • Recommend optimal hosting infrastructure based on usage, performance, and cost considerations.
  • Support transactional replication across hosted servers in data centers.
  • Design and implement disaster recovery solutions for mission-critical Informatica environments.
  • Resolve performance issues within warehousing and trading system environments.
  • Collaborate with DBAs to ensure database structures provide high performance, data integrity, recovery, and security.
  • Monitor application servers, disk space, dump / core files, and other infrastructure metrics

using automated health check scripts.

  • Manage production incidents via ServiceNow (or equivalent), ensuring resolution meets

    • committed SLAs.

  • Tag repeated issues to problem records and document RCA findings for trend analysis and

    • continuous improvement.

  • Participate in Change Advisory Board (CAB) meetings, support production deployments, and

    • manage rollback procedures as required.

  • Manage and track certificates across environments and coordinate updates with business

    • teams.

  • Facilitate daily knowledge transfer and internal alignment across MSS support teams.
  • Attend and contribute to WSR, QBR, and YBR meetings with client stakeholders to share

    • insights, track performance, and plan Status Updates on key platform components :

  • Informatica PowerCenter : Workflow status, job failures, system health.
  • Informatica PowerExchange : Connectivity checks, session monitoring, error handling.
  • IDMC / IICS and related Azure components (e.g., SQL, Storage) as applicable.
  • Monitor Informatica workflows for delays, failures, and SLA adherence
  • Monitor server performance, resource utilization, and availability across all supported

    • environments

  • Support Informatica developers with deployment coordination, runtime troubleshooting, and

    • environment readiness

  • Monitor and communicate any planned or ongoing maintenance, outages, or high-severity

    • escalations.

  • Validate updates across all active SNOW tickets for incidents, changes, and service requests.
  • Escalate deviations or priority issues per defined SLA and escalation matrix.
  • Coordinate with stakeholders and internal teams to document any deviations from SOPs or

    • expected service behavior.

    (ref : hirist.tech)

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