Lead Site Reliability Automation Specialist

We’re looking for a Senior SRE Automation Engineer to lead and drive automation across the operations lifecycle. The ideal candidate will be responsible for identifying and implementing automation opportunities to reduce manual intervention, minimise service tickets, and enable self-service capabilities.

Key Responsibilities

• Design and implement automation pipelines to eliminate manual operational tasks and improve service efficiency.
• Automate all manual patching activity
• Integrate AI / ML-based tools for incident detection, root cause analysis, and automated remediation to enhance platform resilience.
• Build and maintain self-healing scripts and workflows using Infrastructure-as-Code (IaC) and event-driven automation frameworks.
• Analyze recurring incidents to identify patterns and opportunities for automation and optimization.
• Identify and automate standard operating procedures and repetitive day-to-day tasks to reduce ticket volume and manual intervention.
• Lead service improvement initiatives through automation to improve overall team performance and customer satisfaction.
• Own and continuously improve observability and alerting strategies to support proactive operations.
• Effectively communicate with users to build trust and drive timely resolution of issues within SLA.
• Collaborate with cross-functional teams to resolve complex problems and align on operational goals.
• Handle escalations and critical incidents in a fast-paced environment with clear communication and swift action.
• Mentor junior engineers, fostering a DevOps-first culture and encouraging skill development.
• Demonstrate strong analytical and troubleshooting skills, including real-time issue identification and resolution in live environments.
• Maintain thorough and accurate documentation of automation implementations, including known gaps and future opportunities.

Required Skills & Experience