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Collection Officer

ConfidentialBengaluru / Bangalore

9 days ago

Job description

Description

We are seeking a motivated and detail-oriented Collection Officer to join our team in India. The ideal candidate will be responsible for managing the collection of outstanding debts, communicating effectively with clients, and ensuring timely payments while maintaining positive client relationships.

Responsibilities

Manage and oversee the collection of outstanding debts from clients.
Communicate with clients via phone, email, and in-person to discuss payment options and resolve disputes.
Maintain accurate records of all collection activities and client communications.
Negotiate payment plans with clients to ensure timely payment of debts.
Collaborate with legal teams when necessary to pursue collections through litigation.
Monitor accounts to identify outstanding debts and prioritize collection efforts.
Prepare reports on collection activity and accounts receivable status.

Skills and Qualifications

10 pass and above

1-5 years of experience in collections, credit control, or accounts receivable management.

Strong negotiation and communication skills, both verbal and written.

Proficiency in MS Office Suite and familiarity with collection software.

Ability to handle difficult conversations and maintain professionalism under pressure.

Strong analytical skills to assess client financial situations and propose realistic payment solutions.

Knowledge of relevant laws and regulations related to debt collection in India.

Education

10th Class (X)

Skills Required

Debt Recovery, Loan Recovery, Payment Collection

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Collection Officer • Bengaluru / Bangalore