[18 / 10 / 2025] SOC / NOC Team Lead (Tier-2) – MSSP Operations (India-Based, Full-Time)

Location : Remote (India)

Type : Full-Time

Company : Symosis Security

About Symosis Security

Symosis is a cybersecurity consulting firm purpose-built for the AI-native, cloud-first era. We help public-sector and enterprise clients mature their security operations through managed services, offensive testing, governance, and automation. We’re expanding our MSSP practice and looking for a hands-on leader to own SOC delivery, client engagement, and operational maturity.

The Role

We’re hiring a Full-Time SOC / NOC Team Lead (Tier-2) to support MSSP service delivery for a high-profile U.S. public-sector client.

You’ll work closely with our U.S. SOC Manager to oversee India-based analysts, maintain 24×7 coverage, and ensure alert triage, escalation, and incident response excellence.

This is a hands-on, mid-senior technical role—ideal for someone with strong SOC experience who can both execute and guide a small shift team.

What You’ll Do

• Lead and mentor Tier-2 analysts in day-to-day SOC / NOC operations.
• Perform hands-on incident triage, RCA, and escalation for alerts from CrowdStrike, Rapid7 InsightIDR, and other platforms.
• Support U.S. SOC Manager (Paul) in shift planning, turnover, and SLA adherence.
• Ensure accurate documentation and RCA reporting aligned with client standards.
• Participate in detection tuning, vulnerability tracking, and continuous improvement.
• Identify automation opportunities using AI / ML or scripting (Python, PowerShell preferred).
• Collaborate with U.S. and India teams to maintain consistent processes and service quality.

What We’re Looking For

Why Join Symosis?