Sales/Senior Sales Manager - Mumbai & Gurgaon

About the Client:

A global IT services MNC

Role: Sales Account Manager

Role Summary:

As a Client Relationship Manager/Sales manager, you will be responsible for building, nurturing, and expanding strategic relationships with key enterprise clients in India Market/GCC. You will play a pivotal role in driving revenue growth, enhancing client satisfaction, and positioning our organization as a trusted partner.

Location:Mumbai, Gurgaon

Key Responsibilities:

• Client Relationship Management: Develop and maintain strong relationships with C-level executives and key decision-makers.
• Proactively identify and address client needs, anticipating future requirements.
• Foster a collaborative environment, working closely with cross-functional teams to deliver exceptional client experiences.
• Sales and Revenue Growth: Drive revenue growth by identifying and pursuing new business opportunities.
• Negotiate complex deals, ensuring optimal pricing and contract terms.
• Develop and execute strategic account plans to achieve revenue targets.
• Client Success: Ensure successful delivery of IT services and solutions, meeting or exceeding client expectations.
• Proactively manage and resolve client issues, minimizing risk and maximizing satisfaction.
• Conduct regular business reviews to assess client needs and identify potential upselling and cross-selling opportunities.

Required Qualifications:

• Education: B.E. / B.Tech + MBA from top-B school.
• Experience: 5+ years of experience in IT sales or account management, with a proven track record of success in managing large enterprise accounts (domestic/GCC/captive).
• Technical Proficiency: Strong understanding of IT services, including application development, IT infrastructure, and cloud solutions.
• Sales Skills: Excellent sales and negotiation skills, with a focus on consultative selling.
• Relationship Building: Ability to build strong relationships with clients at all levels.
• Communication Skills: Strong verbal and written communication skills, including presentation skills.
• Problem-Solving: Excellent problem-solving and decision-making skills.
• Industry Knowledge: Deep understanding of the IT industry and emerging trends.