InvestCloud - Senior Platform Support Engineer - Operating Systems

Key Responsibilities :

• Report to the manager of Platform Support with the ability to interface with multi-disciplinary teams
• Serve as an escalation point for Junior members and other cross-functional teams.
• Provide technical assistance and support for incoming queries and issues related to proprietary technologies, computer systems, software, and hardware.
• Installing, configuring, and maintaining computer hardware, software, systems, networks, printers, and scanners
• Facilitate infrastructure and product-related tasks
• Manage assigned tasks contributing to Platform level projects
• Work to continuously develop expertise within key areas of technical operations
• Provide off hours on-call support as needed by following an assigned calendar
• Assist in the design, development, testing, and deployment of API proxies using Apigee Edge or Apigee X
• Support integration of APIs with backend services and third-party applications
• Participate in API design reviews and help ensure best practices for RESTful APIs
• Help document API configurations, proxy flows, and error handling logic

Requirements :

(ref : hirist.tech)