Front Office Executive

A front office executive is responsible for managing the front desk, greeting visitors, and handling administrative tasks. Key duties include answering phones, managing emails, scheduling appointments, sorting mail, and maintaining the reception area to ensure a professional and welcoming first impression. This role requires strong communication, organizational, and customer service skills to support the office's daily operations. Responsibilities Guest and visitor management : Greet and welcome visitors, provide basic information, and direct them to the appropriate person or department. Communication : Answer, screen, and forward incoming phone calls, and manage general inquiries via phone, email, and in person. Administrative support : Perform clerical duties such as filing, photocopying, faxing, and creating and maintaining documents and spreadsheets. Mail and deliveries : Receive, sort, and distribute incoming mail and packages, and prepare outgoing mail. Office organization : Keep the reception area tidy and presentable, manage office supplies, and maintain inventory. Scheduling : Update calendars and schedule meetings and appointments. Security : Maintain office security by following safety procedures and controlling access.