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Director of Operations - Global Delivery

Director of Operations - Global Delivery

Antal InternationalRepublic Of India, IN
1 day ago
Job description

Business Head – Global Delivery Centre (Bangalore)

Location : Bangalore (Electronic City) | Work Mode : On-site (5 days / week) | Reports to : CEO

About the Company

Our client is a global technology solutions provider with strong delivery footprints across India and the US. They partner with global enterprises across multiple industries, offering comprehensive digital transformation solutions including :

  • SAP
  • Cloud Transformation
  • Data & AI Solutions
  • Cybersecurity Services

Role Overview

We are seeking a dynamic and entrepreneurial Centre Head to lead the new Global Delivery Centre in Bangalore.

This is a leadership role that combines P&L ownership, delivery excellence, and business growth, responsible for scaling operations, building teams, and acquiring new clients while ensuring world-class delivery execution.

Key Responsibilities

  • Set up, scale, and manage the new Global Delivery Centre in Bangalore to full operational capacity.
  • Drive business growth through strategic acquisition of new clients, with a particular focus on SAP-based engagements.
  • Create and execute the roadmap for centre expansion, talent strategy, and capability building.
  • Oversee delivery governance, ensuring timely, high-quality outcomes across all projects.
  • Partner with global leadership to define business plans, budgets, and delivery frameworks aligned with organizational goals.
  • Lead and mentor senior delivery, operations, and functional leaders, fostering a culture of ownership and innovation.
  • Own the end-to-end business cycle — from client acquisition to delivery excellence, profitability, and long-term client relationships.
  • Represent the organization at client meetings, industry forums, and strategic events to enhance brand visibility.

    • Ideal Profile

  • 15+ years of experience in the IT / Consulting industry, with 7+ years in leadership roles.
  • Strong SAP background with proven delivery and business management experience.
  • Demonstrated success in building or scaling business units / delivery centres within global or offshore environments.
  • Proven ability to acquire new clients and deliver strong revenue growth.
  • Excellent leadership, stakeholder management, and communication skills.
  • Strategic thinker with the ability to balance business development, delivery execution, and operational governance.

    • Work Environment

  • Location : Bangalore (Electronic City)
  • Work Mode : On-site, 5 days a week
  • Policy : Up to 2 days WFH per month
  • Work Hours : 9 : 30 AM – 6 : 30 PM (flexible based on project needs)

    • Why Join

  • Opportunity to lead and shape a new global delivery centre from inception.
  • Direct access and visibility to global leadership including the CEO.
  • Platform to drive strategic growth, delivery transformation, and innovation across industries and geographies.
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    Director Delivery • Republic Of India, IN

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