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Sales Support Associate

Sales Support Associate

ConfidentialGurgaon / Gurugram
30+ days ago
Job description

Job description

Key Responsibilities :

  • Outbound Calling :  Make outbound calls to prospective and existing customers to introduce products / services, explain offerings, and promote sales.
  • Lead Generation :  Actively seek new business opportunities by identifying and generating leads through phone conversations.
  • Customer Queries :  Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Product Knowledge : Develop a strong understanding of the companys products and services to effectively communicate their benefits and value to customers.
  • Database Management :  Maintain accurate records of customer interactions, sales, and follow-up activities in the CRM system.
  • Sales Goals :  Meet or exceed daily, weekly, and monthly sales targets and KPIs.
  • Relationship Building :  Build and maintain long-term relationships with customers by providing excellent service and understanding their needs.
  • Follow-Up :   Ensure effective follow-up on sales leads and previous interactions to drive conversions.
  • Customer Retention :  Ensure strategy and efforts used by sales representatives to keep existing customers engaged and loyal to the business over time.

Required Skills & Qualifications :

  • Proven experience in telesales or telemarketing (preferably in a similar industry).
  • Comfortable with cold calling and speaking with customers.
  • Excellent verbal communication skills and a professional phone demeanour.
  • Ability to handle customer objections and provide solutions.
  • Strong listening skills and the ability to ask the right questions.
  • Proficiency with CRM software and Microsoft Office Suite.
  • Goal-oriented with a positive, proactive attitude.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and attention to detail.

    • PS -  Before you shift gears, make sure we're on the same track by connecting with a  CARS24  insider. This could be a Launchpad to your destiny.

    Interested candidates please share their resumes at  [HIDDEN TEXT].

    Role :   Sales Support & Operations - Other

    Industry Type :   Automobile (Automobile Dealers)

    Department :   Sales & Business Development

    Employment Type :   Full Time, Permanent

    Role Category :   Sales Support & Operations

    Education

    UG :   Any Graduate

    Skills Required

    Tele Sales, Lead Generation, Customer Servicing

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    Associate Sales • Gurgaon / Gurugram