Customer support executive-Reputed Marine Industry-Navi Mumbai, Maharashtra, India-5LPA-Harshala-9029063330

JOB DETAILS

• Frequent contact with counterparts on customer’s side
• Verifying the completeness, fulfilling and following-up customer’s enquiries
• Processing enquiries according to their priorities
• Handling nonconformities and claims
• Handling ERP system operations
• Identifying risk enquiries, updating and following up all necessary data
• Obtaining and providing all necessary instructions
• Introducing newcomers to tasks, system and process
• Participating in cross-functional projects

FUNCTIONAL AREA

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