Apollo Hospitals - Head - Medical Services

Description :

The Director - Medical Services is responsible for providing strategic leadership, clinical governance, and operational oversight for all medical services within the hospital. The role ensures the highest standards of clinical care, patient safety, regulatory compliance, medical staff management, and alignment of medical operations with the hospitals strategic goals. The DMS serves as the key liaison between the medical fraternity, hospital administration, and external stakeholders.

Key Responsibilities

A. Clinical Governance & Quality :

• Establish, implement, and monitor clinical governance frameworks and patient safety standards.
• Lead regular clinical audits, mortality & morbidity reviews, and root-cause analysis for critical incidents.
• Ensure compliance with NABH, JCI, and statutory norms.
• Drive adherence to clinical protocols, SOPs, infection control, and patient safety indicators.

Medical Operations Oversee day-to-day functioning of all clinical departments, emergency services, and support specialties.

Medical Staff Lead recruitment, credentialing, privileging, and performance evaluation of consultants and RMOs.

Strategic Planning & Business Collaborate with management on new programs, service line expansion, and clinical strategy.

Regulatory & Statutory Ensure full compliance with all medical laws and regulatory requirements (Bio-Medical Waste, PCPNDT, MTP, Blood Bank, etc.).

Qualifications & MBBS with MD / MS or equivalent postgraduate medical qualification is mandatory.

(ref : iimjobs.com)