Customer Service & Implementation Executive

Experience : 0–3 years (Freshers with strong communication skills welcome)

Employment Type : Full-time

Travel : Up to 50% (Client site visits and implementations)

About FalconAVL

FalconAVL is a fast-growing SaaS technology company that helps enterprises streamline their Employee Transport Operations through AI-based route optimization, automated rostering, real-time tracking, cost analytics, and safety compliance.

We are looking for a Customer Service & Implementation Executive who will work closely with clients during onboarding and day-to-day operations, ensuring smooth implementation and customer satisfaction. This role offers great exposure to enterprise clients and a fast learning curve in the SaaS and transport tech domain.

Key Responsibilities