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Common accountabilities:
- Accountable for the budget, performance and results of a medium-sized team or multiple teams of employees. Influences the resource, budget and policy planning and sets concrete development plans for the team members.
- Has a mid/long-term vision of the activity and the business, influences the department's strategy based on a broad understanding of the environment. Exposed to complex decision making.
- Works with a high level of autonomy, based on management directions, escalating issues only when necessary.
Specific accountabilities:
Accountability / Business acumen
- Define and share the technical/functional team roadmap and vision according to the department/division/company objectives
- Report on team activities
- Be accountable for the performance and results of a unit within own discipline or function
- Develop plans and priorities to address resource and operational challenges
- Suggest alternatives / improvements / new techniques in processes, flows, operational models and plans
- Moderate budgetary impact on business
Decisions are guided by policies, procedures and business plan; receive guidance from senior manager
Technical excellence
- Timely manage the investigation and resolution of production support issues and customer inquiries
- Collaborate with other software development, architecture, solutions, and QA teams to ensure that software systems are designed for testability, stability, scalability, and performance.