Senior GTM Technology Development & Support Manager

We are seeking a highly skilled and strategic Senior Go-To-Market (GTM) Technology Developer / Architect to lead the design, development, and optimization of our Salesforce ecosystem and its integrations with key third-party platforms such as Chilipiper, Salesloft, Marketo, and Salesforce CPQ.

In this hybrid role—70% development and 30% administration—you will partner with cross-functional stakeholders to build scalable solutions that drive operational efficiency across our Sales, Marketing, and Customer Success functions.

This is an ideal opportunity for a technical expert with deep Salesforce development experience and a strong understanding of GTM business processes to play a critical role in shaping our technology architecture.

Key Responsibilities

Architect and Implement Solutions : Design, develop, and deploy robust technical solutions within Salesforce and its integrated systems (Chilipiper, Salesloft / Gong, Marketo, CPQ) to support core GTM workflows.

Development-Focused Execution : Take ownership of development activities (70%) including customizations, integrations, and platform extensions using Apex, LWC, and other technologies.

Stakeholder Collaboration : Partner closely with Sales, Marketing, and Customer Success stakeholders to understand business strategies and translate them into scalable technical implementations.

Code Quality & Reviews : Conduct and participate in peer code reviews to maintain high standards of code quality, reuse, and consistent design patterns.

Full Lifecycle Participation : Contribute to the full application development lifecycle—including technical design, development, testing, deployment, and maintenance.

Salesforce Administration : Manage routine administrative tasks (30%), including user support, configuration, data integrity, and performance tuning.

Issue Resolution : Analyze, diagnose, and resolve system defects and issues during various stages of project delivery and production operations.

Documentation & Best Practices : Develop and maintain comprehensive technical documentation for reference and operational continuity.

Cross-Functional Collaboration : Work in partnership with operations and technical teams to align GTM technologies with business goals and long-term scalability.

Qualifications and Skills

Experience : 7+ years of Salesforce development experience, with proven expertise in Sales Cloud and Salesforce CPQ (including support for recurring billing models).

Technical Proficiency :

Solid experience in Salesforce integrations (REST / SOAP APIs, iPaaS platforms).

Strong command of additional web technologies : SQL, SOQL, JavaScript, HTML, and CSS.

Experience implementing GTM Tech AI Agents (AgentForce or Others) using LLM’s such as Chat GPT / Open AI, Claude / Anthropic and Google Gemini that integrate with multiple GTM tech systems

Salesforce Ecosystem Expertise :

Strong understanding of Salesforce data architecture and object model.

Deep experience in Salesforce lead and opportunity management, quoting processes, and end-to-end GTM workflows.

Process Knowledge :

Familiarity with critical GTM processes, including :

Lead-to-Opportunity

Opportunity-to-Close

Sales-to-Customer Success handoff

Strategic Thinking : Ability to convert complex business requirements into elegant and sustainable technical solutions.