ServiceNow Engineer

Expert in Service Now ITSM, ESG, NowAssist and associated modules.

Knowledge on multi-technology application design best practices which enable them to act as trusted advisors to internal clients on optimal application designs

Ability to take holistic views of application environments, including hardware platforms, applications, databases, operating systems, and storage

Ability to work with abstract concepts and have sound problem solving and analytical skills

Strong people interaction and collaboration capability

Deep technical understanding of development and platform engineering

Excellent client-centricity with the ability to focus on business outcomes

Highly Organized and planned individual

Self-starter and self-managed

Strategic ability to define the technical direction in the portfolio of products including technical strategies and plans and execution plans

Strong stakeholder and relationship management

Excellent communication skills to effectively interact with a variety of stakeholders, including the technical teams and clients

Ability to demonstrate impeccable attention to detail and work well within a team environment

Good knowledge of project management principles, SCRUM, KANBAN to ensure that projects with clients are executed accordingly

Ability to continuously contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes, and tools