Talent.com
This job offer is not available in your country.
Manager - Health Coach [3 Days Left]

Manager - Health Coach [3 Days Left]

Amura HealthIndia
6 hours ago
Job description

Amura’s Vision

We believe that the most under-appreciated route to releasing untapped human potential is to build a healthier body, and through which a better brain. This allows us to do more of everything that is important to each one of us. Billions of healthier brains, sitting in healthier bodies, can take up more complex problems that defy solutions today, including many existential threats, and solve them in just a few decades.

Billions of healthier brains will make the world richer beyond what we can imagine today. The surplus wealth, combined with better human capabilities, will lead us to a new renaissance, giving us a richer and more beautiful culture.

These healthier brains will be equipped with deeper intellect, be less acrimonious, more magnanimous, and have a kinder outlook on the world, resulting in a world that is better than any previous time.

We find this vision of the future exhilarating. Our hopes and dreams are to create this future as quickly as possible and ensure that it is widely distributed and optimized to maximize all forms of human excellence.

Role Description

We are seeking a highly capable and driven Manager – Health Coach (Night Shift) to oversee all health coaching operations during the night shift. This in-office leadership role is responsible for managing Levels 0–2 health coaches, ensuring operational efficiency, maintaining client engagement and conversion targets, and handling escalations with professionalism.

The position requires a strong focus on people management, operational oversight, crisis handling, and continuous improvement. This role is best suited for professionals who thrive in dynamic environments, demonstrate strong decision-making skills, and are passionate about driving excellence in client care.

Key Responsibilities

Leadership & People Management

  • Lead, mentor, and guide Levels 0–2 health coaches, fostering professionalism, accountability, and collaboration.
  • Conduct performance reviews, identify skill gaps through the skill matrix, and provide timely coaching and feedback.
  • Build a positive team culture that emphasizes learning and continuous improvement.

Operational Excellence

  • Oversee live shift operations to ensure engagement and conversion metrics are consistently met.
  • Manage workload distribution to maintain balance and efficiency across the team.
  • Ensure accurate documentation and prepare detailed shift-end reports for leadership.
  • Crisis Management

  • Manage escalated or high-risk client cases with composure and sound judgment.
  • Provide training to staff on crisis-handling protocols and ensure team readiness for urgent situations.
  • Take decisive action in time-sensitive scenarios while maintaining client trust and safety.
  • Client Experience & Quality Control

  • Audit client interactions to ensure empathy, professionalism, and adherence to quality standards.
  • Resolve client complaints swiftly and effectively to maintain high satisfaction and retention rates.
  • Ensure compliance with organizational standards, confidentiality protocols, and industry best practices.
  • Continuous Improvement

  • Recommend and implement operational improvements to optimize performance.
  • Stay updated with industry developments and apply best practices to shift management.
  • Promote ongoing skill development and adaptability among team members.
  • Key Skills & Competencies

  • High emotional intelligence and maturity.
  • Strong crisis management and decision-making ability.
  • Excellent communicatoin and interpersonal skills.
  • Reliability, accountability, and organizational efficiency.
  • Ability to multitask and problem-solve under pressure.
  • Flexibility, adaptability, and a learning mindset.
  • Commitment to client confidentiality and professional ethics.
  • Qualifications

  • Minimum of 5 years of professional experience in healthcare, operations, customer service, or a related field.
  • Prior supervisory or leadership experience is preferred.
  • Bachelor’s degree is strongly preferred.
  • Mandatory in-office availability for night shift.
  • Performance Indicators

  • Achievement of engagement and conversion targets during the night shift.
  • Client satisfaction and retention metrics.
  • Speed and effectiveness in resolving escalations.
  • Documented skill development and improvement among team members.
  • Compliance with operational standards and reporting protocols.
  • Additional Information

    Who is Amura?

    We are a health startup with a presence in multiple countries.

    How old are you?

    7 years

    What is special about you?

    Our clients. The Amura protocol is an intensive health program to follow and execute and the clients who choose to go through the journey are the most special. Next comes our team. The Amura Team is one filled with brilliant minds, brimming with creativity be it at operations, medical or marketing. You can be one of them. Come and explore.

    What is special about working with you?

    You will grow crazy-fast. As a rule of thumb, you can expect 5 years of growth for every year you are with us. But beware, growth like that cannot be achieved with life as usual. / But beware, growth like that cannot be achieved by any ordinary person.

    What kind of people are you looking to add to your team?

    We are looking for people who, when given the opportunity to have a measurable impact on the world, will take it. Who values human life and is willing to work tirelessly on not only improving themselves for their own sake but for the benefit of everyone in the world. We work on the edge of our own best, striving to find what could come next in our growth.

    Is this a WFH role?

    We do not have a WFH option. The work done at Amura is very unique. In person interactions will help you understand the brand better and get creative in ways you never imagined possible.

    Where is your office?

    Chennai (Perungudi)

    Do you have an online presence?

    (we are @AmuraHealth on all social media)

    Perks I get when I join Amura?

    Health is the hardware of success. Amura has a one-of-its-kind performance health program. It has helped thousands of people to grow and flourish in dimensions that are important to them. Everyone in Team Amura, and their dependents, get all of our medical knowledge and services at no cost. This is very unique to Amura. Until you speak with one of us, you can never know what an unbelievable power-up it can be.

    Create a job alert for this search

    Manager • India

    Related jobs
    • Promoted
    Head of Telehealth and Wellness

    Head of Telehealth and Wellness

    Circle Digital VenturesIndia
    Backed by leading ship operators and some of the largest ship owners in the world, Circle Digital Ventures (CircleDV) is a fast-growing maritime tech company reshaping the future of seafarer lives....Show moreLast updated: 26 days ago
    • Promoted
    Assistant Coach

    Assistant Coach

    Immanuel WilliamsNagpur, IN
    Assists the Personal Coach, by smartly and efficiently executing tasks and responsibilities, in Client accountability and Learning & Development initiatives for overall Business Excellence.This inc...Show moreLast updated: 11 days ago
    • Promoted
    Healthcare Coordinator

    Healthcare Coordinator

    IntellAnalyticsNagpur, IN
    IntellAnalytics INC is a leading healthcare data solutions company committed to improving provider directory accuracy and supporting healthcare organizations with robust data management processes.W...Show moreLast updated: 6 days ago
    • Promoted
    • New!
    Fitness Coach [High Salary]

    Fitness Coach [High Salary]

    Growing YoungIndia
    At Growing Young, we specialize in helping busy executives over 40+ reclaim their health, strength, and longevity.Our clients often come to us with real-world challenges like diabetes, fatty liver,...Show moreLast updated: 7 hours ago
    • Promoted
    Training Manager

    Training Manager

    LearnystNagpur, IN
    Learnyst is a fast-growing EdTech SaaS platform in India, trusted by 12,000+ educators and 16 million learners.We enable educators, coaching institutes, and enterprises to create, market, and deliv...Show moreLast updated: 30+ days ago
    • Promoted
    Director Environment Health Safety

    Director Environment Health Safety

    Quaker HoughtonNagpur, IN
    At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants, and coatings for the manufacturing industry. We have been an integral part...Show moreLast updated: 19 days ago
    • Promoted
    Talent Acquisition Manager

    Talent Acquisition Manager

    ZentoroNagpur, IN
    For 5+ years, Zentoro has been connecting the right people to the right opportunities across IT & Non-IT sectors in India. Talent Acquisition Manager / HR Manager and Recruiters.Drive end-to-end recru...Show moreLast updated: 30+ days ago
    • Promoted
    Fitness Coach

    Fitness Coach

    Growing YoungNagpur, Maharashtra, India
    At Growing Young, we specialize in helping busy executives over 40+ reclaim their health, strength, and longevity.Our clients often come to us with real-world challenges like diabetes, fatty liver,...Show moreLast updated: 11 days ago
    • Promoted
    Program Manager— Global EdTech Programs

    Program Manager— Global EdTech Programs

    Wellisen Nutraceuticals Pvt LtdNagpur, IN
    Remote • Global time zones (Americas, EMEA, APAC).Lead the end‑to‑end delivery of multi‑cohort education programs across regions. Own planning, admissions, instructor and content operations, live de...Show moreLast updated: 7 days ago
    • Promoted
    Manager - Health Coach

    Manager - Health Coach

    Amura HealthIndia
    We believe that the most under-appreciated route to releasing untapped human potential is to build a healthier body, and through which a better brain. This allows us to do more of everything that is...Show moreLast updated: 16 days ago
    • Promoted
    Engagement Manager

    Engagement Manager

    NIITNagpur, IN
    At NIIT, we’re transforming the way the world learns, for the better.That’s why the world’s best-run learning functions across 30 countries trust us with their learning and talent.Since 1981, we ha...Show moreLast updated: 30+ days ago
    • Promoted
    Wealth Manager / Investment Manager (Paid Consultancy Opportunity)

    Wealth Manager / Investment Manager (Paid Consultancy Opportunity)

    RONIN StudiesNagpur, IN
    RONIN International is an independent B2B market research company specialising in business, healthcare and tech studies.We are part of the Rippleffect Group (formerly Fat Media Group) and are Compa...Show moreLast updated: 7 days ago
    • Promoted
    Manager / Senior Manager - Wellness

    Manager / Senior Manager - Wellness

    Prudent Insurance Brokers Private LimitedIndia, India
    Job Summary : Wellness Manager is responsible for strategizing and designing wellness engagement growth plans, executing, and tracking these plans for This po...Show moreLast updated: 30+ days ago
    • Promoted
    Principal Analytics Consultant

    Principal Analytics Consultant

    ProspectionNagpur, IN
    Are you passionate about turning real-world healthcare data into actionable insights that improve patient outcomes? At.Principal Analytics Consultant. RWD) to deliver high-impact outcomes for pharma...Show moreLast updated: 23 days ago
    • Promoted
    Program Manager

    Program Manager

    University of the PeopleNagpur, IN
    American, accredited, 100% online university.Today, UoPeople has over 170,000 students enrolled from more than 200 countries and territories, including 18,800 students who are refugees.UoPeople is ...Show moreLast updated: 11 days ago
    • Promoted
    Consulting Manager – Digital Adoption Platform (DAP) Strategy & Leadership

    Consulting Manager – Digital Adoption Platform (DAP) Strategy & Leadership

    ISG (Information Services Group)Nagpur, IN
    Leading Global Technology Research & Advisory Firm | ISG (isg-one.Wanted : dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help ou...Show moreLast updated: 16 days ago
    • Promoted
    Sales Coach

    Sales Coach

    Independent Online CoachIndia, India
    We're Hiring : Sales Coach (Full-Time, Remote).Monday–Saturday | 10 AM – 8 PM IST (8 Hours flexible timings).Your mission? To coach our clients to consistently sell premium programs worth ₹30K–₹1L+,...Show moreLast updated: 18 days ago
    • Promoted
    Analytics Manager

    Analytics Manager

    ProspectionNagpur, IN
    Are you passionate about turning real-world healthcare data into actionable insights that improve patient outcomes? At.You’ll apply advanced analytics, predictive modelling, and real-world data (RW...Show moreLast updated: 19 days ago