Customer Lifecycle Manager

About Job

The Customer Lifecycle Manager will drive organic, product-led user retention and app stickiness by defining strategies to maximize feature adoption and daily / weekly usage, ultimately building the product's defensive moat. This role requires a primary focus on user engagement and product stickiness in a consumer app.

Skills & Qualification

• Experience : You have 4-6+ years of experience in Product Management, Growth, or Lifecycle, with a primary focus on product stickiness and user engagement in a consumer app.
• Product Sense : You possess a demonstrated ability to influence the product experience. You are deeply comfortable speaking the language of UX / UI Design and influencing the Product roadmap.Technical Tools : You have strong proficiency in Product Analytics tools (e.g., Amplitude, Firebase, Mixpanel) to diagnose user behavior and identify engagement loops.
• Analytical Mindset : You demonstrate expert-level cohort analysis ability, focusing on retention curves, feature adoption, and session frequency. You are able to translate qualitative insights into measurable product requirements.

Responsibilities

Skills Required

Onboarding strategy, Cohort analysis