Change Management Manager

The Opportunity :

We are looking for an experienced and dynamic Change Management Manager to lead digital transformation efforts across the organization. This role is critical to enabling the seamless adoption of digital tools and processes across functions, fostering a culture of agility, innovation, and continuous improvement.

The ideal candidate brings a strong foundation in change management, excellent stakeholder engagement skills, and a proven ability to lead transformation programs in a professional services or consulting environment.

Key Responsibilities

Drive Digital Transformation : Lead the implementation of the firm's digital agenda by managing change initiatives that align with strategic business objectives, ensuring successful adoption of digital tools and technologies.

Change Strategy Development : Design and execute comprehensive change management strategies, including stakeholder engagement, communication plans, and training programs to support digital initiatives.

Stakeholder Engagement : Collaborate with leadership, service line heads, and cross-functional teams to understand business needs, address resistance, and build buy-in for digital transformation projects.

Communication Excellence : Act as an exceptional communicator, delivering clear, compelling messages to diverse audiences to drive engagement and alignment with the digital agenda.

Adoption and Training : Develop and implement training programs, workshops, and resources to empower employees to embrace and effectively use new digital tools and processes.

Change Impact Assessment : Conduct impact assessments to identify risks, challenges, and opportunities associated with digital transformation initiatives, proposing mitigation strategies as needed.

Performance Monitoring : Track and measure the success of change initiatives through KPIs, feedback, and adoption metrics, ensuring continuous improvement and alignment with business goals.

Qualifications

Experience : 4-5 years of experience in change management, digital transformation, or related roles, preferably within a professional services or consulting environment.

Technical Skills :

Familiarity with digital tools and platforms (e.g., ERP , CRM, Enterprise Applications cloud-based solutions, or collaboration tools) is preferred.

Experience with change management methodologies (e.g., ADKAR, Prosci, Kotter’s 8-Step Process) is a plus.

Business Acumen : Strong understanding of business operations and the ability to align digital initiatives with organizational goals.

Communication : Outstanding verbal and written communication skills, with the ability to engage and influence stakeholders at all levels.

Education : Bachelor’s degree in business administration, Organizational Excellence, Change Management, or a related field. Certifications in change management (e.g., Prosci, ACMP) or digital transformation are a plus.

Soft Skills : Exceptional leadership, problem-solving, and interpersonal skills, with the ability to manage ambiguity and drive results in a fast-paced environment.