Network Delivery Manager

A Network Delivery Manager plays a crucial role in overseeing the delivery of network-related projects and services. Here are some key responsibilities and duties typically associated with this role:

Key Responsibilities:

Project Management: Coordinate and manage the day to day operations, multi-phase network projects, ensuring they align with the change and release calendar.

Team Coordination: Work closely with engineers, program managers, and other support teams to ensure seamless delivery of network services.

Client Interaction: Act as the primary point of contact for clients, managing expectations and ensuring satisfaction.

Performance Monitoring: Monitor and report on the performance of network services, taking corrective actions as needed.

Vendor Management: Maintain strong relationships with vendors and service providers, negotiating contracts and ensuring service delivery meets agreed terms.

Service Improvement: Identify opportunities for improvement in network service delivery and implement necessary changes.

Skills and Qualifications:

Technical Skills: Strong understanding of network technologies including the advance technologies such as SDN, SASE, Cloud etc.

Project Management Skills: Ability to manage multiple projects, timelines, and resources effectively.

Communication Skills: Excellent verbal and written communication skills for interacting with clients, vendors, and team members.

Problem-Solving Skills: Ability to troubleshoot and resolve network issues efficiently.

Vendor Management: Experience in managing relationships with vendors and service providers.

Educational Background:

Bachelor s Degree: A degree in Computer Science, Information Technology, Telecommunications, or a related field is often required.

Master s Degree: An advanced degree, such as an MBA or a Master s in a related field, can be advantageous.

Certifications:

Networking: Certifications such as Cisco s CCNA, CCNP, or other relevant networking certifications.

ITIL: ITIL (Information Technology Infrastructure Library) certification for IT service management.

Project Management: Certifications like PMP (Project Management Professional) or PRINCE2.

Experience:

Work Experience: 15+ years of experience in network management, IT project management, or a related field.

Leadership Experience: 8+ Proven experience in leading teams and managing projects.