M-Global insight Leader (Celonis)

Ready to shape the future of work

At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

We are inviting applications for the role of Manager, Global Insights Leader

The Global Insights Leader will act as the primary liaison to facilitate Celonis projects aligned with global objectives. Leading Celonis deployments, enhancements, and continuous improvements, this role collaborates with Global Process Owners, Business Units, Operations, and Digital Technology teams to drive insights and value generation. Key responsibilities include crafting Celonis analyses / views, generating insights, value creation, and overseeing the delivery and tracking of benefit recognition and process adherence for identified transformation initiatives.

Responsibilities

Sound understanding of SAP with the ability to effectively navigate the software and understand the underlying tables

Demonstrated analytical skills to interpret data, identify trends, and generate actionable insights that contribute to informed decision making

Strong capacity for critical thinking, pushing the boundaries, and challenging the status quo to drive continuous improvement

Proven ability to collaborate effectively with cross functional teams, and communicate to stakeholders with technical and non-technical backgrounds

Experience in developing and implementing systems for tracking benefits derived from process improvements, ensuring accurate measurement and reporting of the impact of initiatives.

Adept at driving process changes by effectively communicating insights, recommendations, and the rationale behind process improvements to stakeholders, and facilitating the adoption of new practices within the organization.

Knowledge of query languages such as Celonis PQL, YAML, SQL, or the ability and willingness to learn.

Enable teams to drive process standardization, establish internal controls for risk mitigation, and accelerate value generation through data-driven insights

Develop and refine Celonis KPIs, views, and analyses using various query languages, including Celonis PQL and YAML, occasionally using SQL as needed.

Implement and monitor process improvements, measuring the impact on key performance indicators (KPIs).

Foster a culture of continuous improvement by working closely with business teams to understand their needs and challenges and providing them with recommendations to enable data-driven decision-making.

Develop and conduct training sessions for end-users to ensure they are proficient in utilizing Celonis features and interpreting process mining results.

Act as a liaison between business units and the IT department to facilitate the implementation of technical solutions based on Celonis insights.

Qualifications we seek in you!

Minimum qualifications

University degree (i.e. Bachelor) in engineering or business / economics / finance / marketing / computer science

Advanced degree ( i.e Masters) in Business Analytics, Data Science, Computer Science, or MBA highly desired

Relevant work experience

Preferred qualifications

Background in a finance role is a plus

Core functional expertise in procurement .

Strong Analytics with Experience in Cost Modelling Preferred (Highly Proficient in Excel)

Proven success in project and process management . Experience in large, complex, matrixed organizations

Fluent in English

Why join Genpact

• . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
• . Make an impact - Drive change for global enterprises and solve business challenges that matter
• . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
• . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.