A Position Overview
Position Title
Assistant Key Account Manager – HDFC Asset Channel
Department
HDFC Relationship Channel
Level/ Band
AM
Grade
304
B Organizational Relationships
Reports To
Area Manager
Supervises
C Job Dimensions
Geographic Area Covered
HDFC Bank Relationship
Stakeholders Internal
HDFC Bank Relationship Supervisors
External
D Key Result Areas
Organization process
Key contributions
Frequency
Training
Daily / Monthly
Quality Evaluations
Daily / Monthly
MIS
Daily/ Weekly/ Monthly
Others
E Skills Required
Technical
Behavioral
Essential
Desired
Interpersonal skills
Communication skills
Creative thinking skills
Supervising/Leadership skills
Teamwork Skills
Influencing skills
Relationship Building skills
Decision making skills
Advance Excel skills
F Incumbent Characteristics
Essential
Desired
Qualification
Graduation
Post-Graduation
Experience
At least 3-5 years of experience in call centre industry, in Quality / Training process.
Any industry
Assistant Key Account Manager - Virtual Bancassurance HDFC • Coimbatore
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