Category and Operations Manager

Job Profile: Category and Operations Manager

Roles and Responsibilities:

Category Manager will be joining core-team, leading end-to-end responsibility for creating a successful product line, from the blueprint to complete execution. We’re open to candidates owning more than one category, depending on the experience and pedigree.

Key job responsibilities include, but are not limited to,

• Strategy

• Understand the product / market - Current products/service available in the category, their market positioning, gaps in market

• Understand the consumer - Who are target consumers, what are their needs

• Understand the service provider - What they need, how to grow their business

• Operations

• Service Provider relationships - Develop and manage relationships with them, work with them on commercials / promotions

• Day-to-day fulfillment - Track transactions and fulfillment data, and come up with process improvements based on insights from the data

• Marketing - Work with marketing team to create relevant, targeted campaigns

• Engagement - Set up processes for service provider’s engagement with platform

• P&L responsibility

• Monitor revenue, expenses and margins - own the product P&L completely

Qualification:

• Undergraduate from a top-tier college

• Qualities - Ability to take ownership and drive things, analytical, eye for detail, ability to deal with traditional businesses and negotiate on commercials, iterative approach - build hypothesis, experiment, collect data and improvise, strong interest in direct-to-consumer business

• Consulting experience in a top-tier firm is a plus