Front Office Executive - Female

Position Title: Front office Executive

Reports To: Site Manager / Unit Manager

Location: Hyderabad

Role Description:

Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client by Sodexo

Key Responsibilities

Collaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper.

- Collect all closed work orders to close the calls.

- Produce reports based on the data collected, through produced work orders, for Sodexho and the Client

- Receive and answer all incoming calls/mails/papers reporting complaints or work requests