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Chatbot Architect

Chatbot Architect

ConfidentialGurgaon / Gurugram
4 days ago
Job description

Gen AI Chatbot Architect

Reports To : Technical Program Managers

Location : Gurugram Work from Office

As a  Generative AI Chatbot Architect  , you will play a pivotal role in designing, developing, and implementing advanced conversational AI solutions that enhance customer engagement, drive productivity, and streamline business processes. You will leverage cutting-edge  Generative AI technologies  ,  Microsoft Azure services  , and modern AI frameworks to deliver scalable, high-performance, and intelligent conversational interfaces.

Responsibilities

  • Design and implement AI solutions to deliver seamless and engaging user experiences.
  • Optimize, Develop and test scalable, high-performance chatbot solutions using  Microsoft Bot Framework  ,  Generative AI models  , and  Azure Cognitive Services  .
  • Integrate advanced cognitive capabilities (e.g., natural language understanding, sentiment analysis, and intent recognition) into conversational interfaces to solve complex business challenges.
  • Collaborate with cross-functional teams (e.g., product managers, developers) to align solutions with business goals and user needs.

Required

  • 8+ years of experience in software development, with a recent focus on  conversational AI  ,  chatbot development  , and  Generative AI solutions  .
  • Bachelors / Master s Degree in Computer Science, IT or related field.
  • Proficiency in C# programming and / or programming languages supported by Microsoft Bot Framework.
  • Understanding of Chatbot Architecture, particularly based on the Microsoft Bot Framework.
  • Hands-on experience with Microsoft Azure Cloud services and generate clear and concise technical documents, including architecture diagrams, API documentation, and system workflows.
  • Familiarity with Agile frameworks (e.g., Scrum) and tools like Jira and Confluence.

    • Preferred Qualifications

  • Experience in Python, React JS, Angular.
  • Experience in leveraging other  Azure AI services  through SDKs and APIs.
  • Experience with integrating third-party AI models into custom solutions.
  • Familiarity with Agentic AI.
  • Knowledge of  DevOps practices  for CI / CD pipelines and chatbot deployment.

    • Skills Required

    Generative AI technologies, Microsoft Azure services, Microsoft Bot Framework, Generative AI models, Generative AI Chatbot Architect, Azure Cognitive Services

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