Sr. Counselor

Counselor / Sr. Counselor – Patient counseling

Requirement : Any graduate with fluency in English, Telugu and Hindi

Experience : Minimum one year in eye hospital / Ophthalmic experience (mandatory)

Role and Responsibilities :

• Counsel patients on surgical and non-surgical procedures
• Explain treatment plans, risks, and post-op care in a patient-friendly language
• Coordinate with billing / TPA teams for financial clarity and approvals
• Maintain accurate counseling records and consent documentation
• Support outreach and referral conversions with empathetic communication

Skills Required

Fluency In English, patient counseling