Client Relationship Director

Hiring for "KAM-Key Account Manager" in a cosmetic company .

Location-Kolkata

We are seeking a dynamic Key Account Manager with a strong background in FMCG, specifically in skincare, personal care, or cosmetic care, to join our growing team in Kolkata. The ideal candidate will have a proven track record of managing key accounts in marketplace environments, driving sales growth, and building lasting relationships with clients.

Key Responsibilities :

• Account Management : Develop and maintain strong relationships with key accounts to ensure client satisfaction and retention.
• Sales Strategy : Implement and execute sales strategies tailored to marketplace platforms to achieve revenue targets.
• Market Analysis : Analyze market trends and customer needs to identify opportunities for growth and improvement.
• Collaboration : Work closely with cross-functional teams, including marketing, product development, and supply chain, to align strategies and optimize account performance.
• Performance Tracking : Monitor and report on account performance metrics, providing insights and recommendations for improvement.
• Negotiation : Lead negotiations with clients to secure profitable agreements and manage contract renewals.
• Problem Solving : Address any client issues or concerns promptly and effectively, ensuring a positive customer experience.

Qualifications :