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Associate - Collections
Mettler ToledoMumbai, Maharashtra, India9 hours ago
Job descriptionShift time would be 5 : 30PM to 2 : 30AM Flexible to work in different shift and extended working hours as per requirement. 2-4 years' experience into international customer service preferably into cash collections. SAP knowledge will be preferred. Telephonic skills should be excellent. Fluency in English (written and spoken) Good communication skills (verbal, written, presentation) Strong process knowledge with focus on constantly improving productivity and processes "One Team" that thrives on collaboration and innovation. Opportunities to work with Global teams. An open, fair, and inclusive environment Multitude of learning and growth opportunities Medical insurance for you & your family, with access to Telemedicine application A brand name that is identified worldwide with precision, quality, and innovation.
Our Opening and Your Responsibilities
- Resolving Outstanding Invoices in accounts receivables by contacting customer through Calls / Emails from shared services center in India.
- Control overdue ageing of outstanding invoices.
- Ensuring smooth inflow of cash within payment terms.
- Sending reminders to customer to avoid payment delays.
- Meeting productivity and quality benchmark defined from time to time.
- Ensuring regular communication with Business Unit personnel to ensure issues are resolved immediately.
- Ensuring deliverables as per agreed SLA's
Shift Timings
What You Need to Succeed
Qualifications Graduate
Technical Skills
Soft Skills
Our Offer to You
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Collection Collection • Mumbai, Maharashtra, India
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