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Property Management Systems Implementation Lead

Property Management Systems Implementation Lead

Insight GlobalRepublic Of India, IN
8 days ago
Job description

Role : PMS Deployment Lead – India Region

Location : Remote (India-based)

Schedule : includes up to 10% travel for onboarding and team meetings

Pay Rate : 35-40 Lakh per Annum, Fixed

Interview Process : 2 Rounds

Must Haves :

  • 2+ years of experience in Reservations, Front Office , or related rooms operations
  • 2+ years of hotel supervisory experience in operations
  • Strong familiarity with Oracle Opera PMS
  • Experience in training delivery and preparation
  • Ability to manage deployments across multiple properties simultaneously
  • High attention to detail and strong coordination skills

Nice to Haves :

  • Experience with RESERVE CRS, HotSOS, Medallia Concierge, Sertifi , and credit card processing systems
  • Strong communication skills for global collaboration
  • Experience working with vendors and regional teams

    • Day to Day :

  • Prepare hotel configuration data for Opera Cloud deployment
  • Conduct project kickoff and training webinars for hotel teams
  • Develop and maintain training materials (slide decks, trainer notes, videos)
  • Manage simultaneous deployments across multiple properties
  • Collect, review, and update hotel configuration data per Hyatt standards
  • Maintain relationships with PMS vendors supporting training and implementation
  • Collaborate with hotel teams, vendors, and regional stakeholders globally
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    Implementation Lead • Republic Of India, IN

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