▷ (21 / 10 / 2025) Senior Analyst KYC QA - APAC [T500-20545]

About Us :

MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank’s parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to be the world’s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges.

MUFG Global Service Private Limited :

Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC / AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG’s global network across Americas, EMEA and Asia Pacific.

About the Role :

Position Title : Analyst

Corporate Title : KYC QA Analyst

Reporting to : AVP Operations

Location : Bangalore

Job Profile : Purpose of Role :

This individual will be responsible conducting KYC QA reviews on KYC completed by APAC KYC QA branches.

Main Responsibilities :

• This individual will be responsible conducting KYC QA reviews on KYC completed by APAC KYC QA branches.
• Conducting QA on samples for APAC KYC QA branches, making sure, all requirements are captured in KYC QA tools appropriately. Any remediation requirements coming out of QA checks should be communicated to respective branches. Working closely on KYC QA tools based the country’s requirements regularly to ensure monthly QA checks are completed within
• SLAs and ensuring smooth functioning of QA work.
• The individual will work under MESI leadership and will ensure effective and time bound QA checks are completed across APAC branches within required SLA.
• These responsibilities include, but are not limited to providing support in conducting, the items listed below as per SOPs and may be amended from time to time :
• Conduct KYC QA based on the latest KYC QA policy and procedures for branches across APAC.
• Maintain and ensure all the requirements are updates as per KYC QA tools.
• Liaising with various departments and internal stakeholders to create collaborative work relationships – understand their data requirements, propose the solutions, advocate the team values, obtain their supports when required, etc.
• Work with KYC QA team leads to ensure the QA reports are published with in approved SLAs
• Create data visualizations and reports for other stakeholders to comprehend business facts and trends to make better decisions.
• Work with relevant stakeholders to identify process improvement opportunities, propose system modifications, and devise data governance strategies.
• Work with KYC branches and be part of team which helps in improving the process and provides resolution of issues.
• Work with key stakeholders like, Global Quality Assurance, KYC Country leads and coordinators, KYC QA management & Local & Regional Financial Crime Teams and ensure discussion with all these stakeholders is planned on a need basis to ensure smooth functioning of process.
• Countries where translation guidance is applicable, QA analyst will need to ensure Job Aid is appropriately followed.

SKILLS AND EXPERIENCE :

Functional / Technical Competencies :

Work Experience :