Customer Support Executive

Principal Responsibilities :

• Handle end-to-end processes for HNW clients under Global Private Banking.
• Perform activities like banking, payments, account servicing, settlements, and corporate actions.
• Ensure adherence to SLAs, policies, and regulatory guidelines.
• Conduct research to resolve discrepancies and reconciliation breaks.
• Process account administration requests and create system entries for securities and cash movements.
• Provide accurate and timely responses to internal / external client inquiries.
• Offer backup support for team members and assist with ad-hoc projects.

Qualifications and Skills :

Shift Timings :

Additional Expectations :

Skills Required

Ar Caller, International Bpo, Voice Process