Travel Experience Specialist

Company Description

Journey Routers is a leading travel company based in New Delhi, India, specializing in offering exceptional travel experiences for Honeymoon, Couples, and Family segments. With a commitment to providing personalised and unforgettable journeys, Journey Routers has earned a 4.8-star rating on Google Reviews. The company has a strong social media presence with more than 2,00,000 Instagram followers and aims to become the premier travel platform in India through innovation and exceeding customer expectations.

At Journey Routers, we have proudly hosted renowned celebrities such as Bipasha Basu, Hina Khan, Munawar Faruqui, Jasmin Bhasin, and many more. Our reputation for delivering exceptional travel experiences makes us a trusted choice among travelers and celebrities alike.

Job Overview :

Journey Routers is looking for a dynamic and customer-focused Travel Consultant to join our team. The ideal candidate will have a deep understanding of the travel ecosystem, stay updated on multiple travel destinations, and have the ability to precisely assess traveller requirements to customize travel packages accordingly. Strong communication and sales skills are essential to ensure a seamless booking experience for our clients.

Key Responsibilities :

• Understand guest travel preferences, budgets, and requirements to design tailored travel packages.
• Collaborate with hotels, airlines, and tour operators to create the best travel offerings.
• Offer expert guidance on travel itineraries, ensuring a smooth and enjoyable experience for clients.
• Communicate effectively with clients via phone, chats, emails to provide comprehensive travel solutions.
• Build and maintain strong relationships with clients to encourage repeat business and referrals.
• Gather feedback from clients to improve services and enhance customer satisfaction.
• Stay informed about trending destinations, visa requirements, airline regulations, accommodations, and activities.

Requirements :