Job role : Cafe manager / assistant manager / executive (Hotels / Restaurants)
Location : South India
Department : F&B operations
Job experience : 2-5 years
Job brief
The Cafe manager / asst. manager / executive shall be responsible for managing & overseeing the daily food & beverage (F&B) operations, timely food preparation, servicing and cleanliness, ensuring seamless experience for guests visiting the restaurant / cafes at the hotel / hostel. He / she shall also be responsible for purchasing / procurement, inventory management, accounting, people management, etc. to meet business goals as per company standards.
Key responsibilities
- Understanding of the hospitality / hotel / restaurant / QSR industry
- Coordinating daily F&B operations to ensure efficiency and productivity
- Delivering superior food and beverage service, responding promptly to customer complaints to maximize satisfaction and maintaining positive feedbacks
- Managing both front of the house and back of the house restaurant operations, scheduling work shifts and ensuring compliance with sanitation and safety regulations
- Regularly reviewing product quality and building / researching for new F&B vendors
- Projecting future needs for F&B goods, kitchen utensils and cleaning products to facilitate smooth operations
- Optimising operational costs, identifying measures to reduce waste and creating detailed reports on revenues and expenses
- Promoting the brand in the local community through promotions, live events, etc. to reach a broader audience
- Training new and current employees on proper customer service practices
- Ensuring timely repairs & maintenances, deep cleaning, stock keeping, etc.
- Managing inventory, stock, storage, etc.
Qualifications
Hospitality graduate / post-graduate or diploma in hospitalityMin. 2 years of experience in a hotel, hostel, guest house, restaurant, cafes, QSR, etc.Extensive operational knowledge of F&B operationsOutstanding communication, interpersonal & time-management skillsFlexible to relocate anywhere in southern IndiaHigh attention to detail