Admission Officer - Commerce pro

Job Title : Admission Executive – Commerce Pro

Location : Palarivattom

Reporting to : Centre Manager / Admissions Lead

Experience : 1–3 years in admissions, counseling, or educational services

Educational Qualification : Graduate in any discipline (Commerce background preferred)

Language Proficiency : English and Malayalam (spoken and written)

About the Role

As an Admission Executive for Xylem's Commerce Pro division , you will be the first point of contact for aspiring students and their parents who are considering careers in commerce and finance. This role requires more than just coordination—it demands clear communication, accurate information delivery, and a thorough understanding of commerce-based professional courses like CA, ACCA, and CMA .

You will be responsible for handling walk-in and digital inquiries, providing tailored guidance to students, and assisting them in understanding the structure, scope, and progression of various programs. You will also play a key role in managing fee-related processes and ensuring high-quality administrative support during the admissions lifecycle.

Key Responsibilities

Student & Visitor Engagement

You will be expected to create a welcoming, student-friendly environment where all inquiries—whether from prospective students, parents, or walk-in visitors—are handled with professionalism and warmth. Ensuring quick turnaround on queries is essential to maintaining high visitor satisfaction and reinforcing Xylem's commitment to student success.

Program Knowledge & Counseling

As an Admission Executive at Xylem's Commerce Pro division, your ability to guide students effectively depends on how well you understand the structure, depth, and career prospects of the commerce programs we offer. You must be able to explain course content, progression paths, eligibility, and paper breakdowns with clarity and confidence. This expertise not only builds trust with students and parents but also directly impacts conversion and retention.

Your Impact

Your command over these program structures directly supports students in making the right decision for their careers. By tailoring your counseling to a student's academic history, financial capacity, and professional goals, you become a trusted guide in their educational journey.

You are not expected to be a faculty expert—but you must be a well-informed, confident communicator who can simplify complexity and foster clarity at every step.

Accurate Information Delivery

Prospective students rely on you for trustworthy information. You must maintain updated program brochures, admission guidelines, course calendars, and pricing details. Ensuring consistency and accuracy in the information you provide across calls, brochures, and in-person meetings is vital for student trust and enrollment quality.

Admissions & Financial Process Handling

You will assist students through the entire admissions process—from inquiry to final enrollment. This includes :

• Explaining fee structures and payment options clearly
• Supporting students in form submission and document verification
• Handling payment collections in a transparent and accountable manner
• Coordinating with the Finance team for timely fee handovers
• Maintaining organized records of all transactions and documentation

Timeliness and accuracy in these financial interactions are crucial, as they directly impact operational transparency and student satisfaction.

Administrative Support & Reporting

Your role will also involve backend support such as scheduling counseling sessions, following up on leads, and maintaining CRM entries for student data. You may be expected to assist in admission reporting, including metrics like inquiry conversion rates, daily walk-in tracking, and follow-up efficiency.

What We're Looking For

Why Join Xylem Commerce Pro

If you're passionate about guiding students, enjoy structured processes, and can deliver clarity and confidence to those seeking their professional path in commerce, we invite you to apply.

Skills Required

Microsoft Office, Cma, Crm Systems, Acca, Ca