Sales Specialist

Present product features, benefits, durability, and usage including materials, fabric, finishes, ergonomics, sustainability, etc.

• Build and maintain customer relationships to encourage repeat business and referrals.
• Drive revenue by achieving monthly / quarterly sales targets and maximizing conversion rates.
• Prepare and share quotations, pricing, product comparisons, and proposals with customers.
• Coordinate with the design team, operations, warehouse, and delivery teams to ensure timely fulfilment.
• Maintain accurate records of customer interactions, inquiries, quotes, and orders in CRM or sales tools.
• Resolve concerns related to product choices, delivery status, customizations, and after-sales service by liaising with the respective teams.
• Keep up to date with market trends, competitor offerings, promotional campaigns, and inventory.

(ref : iimjobs.com)