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Livekeeping - Regional Sales Manager

Livekeeping - Regional Sales Manager

Livekeeping Technologies Pvt Ltd.Delhi, India
1 day ago
Job description

Location : Mohali / Delhi / Noida.

Experience : 3+ Years.

Department : Sales.

Employment Type : Full-time.

Role Overview :

  • We are looking for a highly driven and hands-on Centre Manager Telesales to lead the telesales. operations at a single location, managing a team of 40 telecallers along with team leaders.
  • The Centre Manager will be responsible for achieving sales targets, improving conversion ratios, and. ensuring operational excellence on the floor.
  • The ideal candidate will bring at least 3+ years of telesales experience, with proven ability to lead teams, drive performance, and deliver results in a fast-paced environment.

Key Experience : Minimum 3+ years in telesales, with at least 1 year in a team leadership / managerial role.

  • Proven ability to manage teams of 3050 telecallers in a telesales environment.
  • Strong people management, coaching, and motivational skills.
  • Hands-on and willing to work directly on the floor with the team.
  • Good analytical skills; ability to track performance metrics and improve efficiency.
  • Proficiency in CRM tools and telesales processes.
  • Preferred Industry Experience : Insurance or Fintech.
  • (EdTech experience not preferred.
  • Strong communication skills in English and regional languages.
  • Performance Metrics Achievement of monthly sales targets for the centre.

  • Lead-to-conversion ratio.
  • Average revenue per telecaller.
  • Call quality and compliance scores.
  • Telecaller productivity and attrition rate.
  • Training effectiveness and performance improvements.
  • (ref : iimjobs.com)

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    Regional Sales Manager • Delhi, India