Position : Agiloft Implementation Specialist / Configuration Analyst
Responsibilities :
Implementation & Configuration :
- Configure and customize the Agiloft platform according to client requirements, ensuring alignment with best practices.
- Assist in the deployment and integration of Agiloft solutions with third-party systems (e.g., ERP, CRM).
- Support end-to-end implementation activities, from requirements gathering to post-go-live support.
Client Support :
Provide ongoing support to clients, troubleshooting issues and offering effective solutions.Conduct training sessions for end users to ensure a smooth transition post-implementation.Work closely with clients to understand business requirements and provide system enhancements or customizations where needed.System Optimization & Maintenance :
Monitor system performance and suggest improvements for efficiency and functionality.Perform regular system updates and troubleshoot issues with the Agiloft system.Collaboration :
Work closely with cross-functional teams (technical, project management, and client teams) to ensure project milestones are met.Communicate effectively with clients to set expectations, deliverables, and timelines.Documentation :
Maintain clear and accurate documentation of configurations, customizations, and system changes.Assist in the creation of user guides and training materials for clients.Required Experience
Experience : 0-5 years of hands-on experience working with the Agiloft platform, preferably in contract lifecycle management or related business systems.Technical Skills : Proficiency in configuring Agiloft, understanding workflows, document templates, reporting, and system integration.Problem-Solving : Strong troubleshooting skills and the ability to analyse and resolve complex technical issues.Communication : Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.Project Management : Ability to manage multiple projects simultaneously while meeting deadlines and client expectations.Education : Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field (preferred but not required).Preferred Skills (If experienced) :
Experience with Agiloft integrations with Salesforce, SAP, or other CRM / ERP systems.Knowledge of programming / scripting languages (e.g., JavaScript, SQL) for advanced customizations is a plus.Experience in other enterprise software or CLM solutions.Certification in Agiloft or related project management frameworks is a plus.Freshers :
Knowledge of any programming / scripting languages (e.g., Java, Python, JavaScript, SQL, etc.) for advanced customizations is a plus.Comprehensive training on the Agiloft platform will be provided, along with company support for obtaining certification.Familiarity with the Contract Lifecycle Management (CLM) domain is a plus.Share your profile via email recruitment@epitomecloud.com