International BPO Executive (US / UK Accent)

Job Title : International BPO Executive (US / UK Accent)

Location : Mumbai

Company : Boston Institute of Analytics

Department : Admissions & Sales

Job Summary :

The Student Services & Sales Associate at Boston Institute of Analytics (BIA) plays a frontline role in driving course enrollments and supporting student acquisition. The ideal candidate will be responsible for managing the full sales cycle—from calling leads and scheduling counseling sessions to following up and closing enrollments. This role demands high communication skills, sales confidence, and a consultative approach to counseling prospective students.

(Must have a UK or US accent)

Key Responsibilities :

Sales & Lead Conversion :

• Initiate outbound calls to prospective students who have expressed interest via web forms, digital campaigns, and referrals.
• Clearly communicate the value proposition of BIA’s programs, certifications, and career outcomes.
• Understand the goals and needs of each lead and position the most relevant course offerings.
• Build trust and urgency by handling objections effectively and sharing success stories or career support insights.
• Maintain detailed lead tracking and updates in CRM tools to monitor each lead’s movement through the funnel.

Counseling Session Coordination :

Lead Nurturing & Follow-Up :

Performance & Reporting :

Team Collaboration :

Qualifications :