Job Description
The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
Responsibilities
Maintaining, administering, upgrading, and troubleshooting network tools and equipment
Ensure SLA are achieved & work proactively to maintain the same.
Perform live testing and handling the communication with customers
SIP analysis required for end to end setup.
Troubleshooting on customer problem tickets.
Timely upgradation of all the tools used and their related documents like SOPs etc.
Desired Skill sets
Demonstration of problem-solving skills
Prior experience in providing technical support in fast paced, high availability, 24X7 environments.
Knowledge of telecom network, operation systems
Skills Required
Internet Protocol, Troubleshooting, Voip, Sip Testing, session border controller , Ip Telephony, Sip Protocol, Wireshark
Network Engineer • Pune, India