Customer Support ExecutiveTransportSimple • India

Customer Support Executive

TransportSimple • India

1 day ago

Job description

Location : Bengaluru, India

Experience : 3+ years

At TransportSimple , we’re transforming how fleet owners manage their operations with our unique SaaS solutions. We are seeking an experienced Customer Support Executive to assist our expanding customer base.What You’ll Do

POC for all the customers.
Solve queries via calls, chats & emails in Hindi & English (written and verbal – compulsory)
Troubleshoot product issues and guide customers through solutions.
Ensure tickets are closed within SLAs and escalate when needed.
Build long-lasting relationships by delivering excellent customer experiences.

Skills Required

Experience : Must have worked in a client-facing role for a software / IT company.

Languages : Fluency in Hindi & English

Communication Skills : Strong verbal & written communication, active listening, empathy, and patience.

Customer Handling : Ability to manage difficult conversations, conflict resolution, and relationship building.

Problem Solving : Analytical thinking, troubleshooting mindset, and quick decision-making under pressure.

Domain Knowledge (Good to Have) : Exposure to logistics, transport tech, or SaaS platforms

Why Join TransportSimple?

Be part of a high-growth SaaS startup solving real-world problems in the commercial vehicle industry.

Own the customer experience for our Middle East expansion.

Work closely with founders & core teams – your voice matters here.

Thrive in a performance-driven culture with clear growth paths & recognition.

Shape the future of the transport industry with tech that truly delivers impact.

Opportunities for multiple business trips to the Middle East, especially Dubai.

Your Impact

As a Customer Support Executive at TransportSimple, you’re not just answering queries — you’re building trust and driving adoption in an international market. Your support ensures customers succeed with our platform, fuelling our mission to be the best Fleet Operations Software.

Create a job alert for this search

Customer Support Executive • India

Related jobs

Customer Support Executive

TP • Nagpur, IN

Hiring : Customer Support Executive (Voice Process).We are looking for experienced.Customer Support Executives (Voice Process). The role involves handling customer calls, resolving queries, and drivi...Show more

Last updated: 20 days ago • Promoted

Customer Support Executive

Mphasis • Republic Of India, IN

The role of Customer Service Representative (Level 2) is primarily responsible for providing attentive customer services to providers. The representative will provide timely and accurate responses i...Show more

Last updated: 18 days ago • Promoted

Customer Support Executive

PluginHive • Republic Of India, IN

Customer Support Executive (B2B SaaS Support).At PluginHive (Solvilor Technologies Pvt Ltd).Shopify, WooCommerce, and AdobeCommerce. Our apps integrate with global carriers like.FedEx, UPS, Delhiver...Show more

Last updated: 30+ days ago • Promoted

International / Domestic Customer Support Executive

Policybazaar.com • India

Job Profile- International / Domestic Customer Support Executive.Job Location : Gurugram, Haryana only.Qualification- Graduation required. Working Days- 6 days working with roster off.Contact Person - ...Show more

Last updated: 1 day ago • Promoted

Customer Support Executive

NAZZTEC • Republic Of India, IN

Customer Support Executive (Inbound & Outbound).We are looking for a dynamic and customer-focused.The role demands outstanding communication skills, a strong customer-first mindset, and the ability...Show more

Last updated: 1 day ago • Promoted

Sales Executive

Policybazaar.com • Nagpur, IN

Office Location : Malad (West), Mumbai.Contact Person - HR Anjali - What's app your resume to 8826269231.Interview Mode - Face to Face only (No Virtual rounds). Working days- 6 days working with a ro...Show more

Last updated: 30+ days ago • Promoted

Customer Support Executive

WNS • Pune, Republic Of India, IN

Required Experience - Minimum 1 year of experience working as a claim handler within UK Motor Claims, preferably settlements process, Experience working with Third Party Damages or Credit Hire will...Show more

Last updated: 30+ days ago • Promoted

Customer Support Executive

Aasma Careers • India, India

We are hiring for a MNC Company for Language Interpreter (Customer Support) Role.Permanent Work From Home PAN India.Languages : - Excellent English + Tamil / Urdu / Gujarati / Punjabi / Bengali / Nepali / Frenc...Show more

Last updated: 30+ days ago • Promoted

Customer Support Specialist

XO Bestie • nagpur, maharashtra, in

On-Site in Gurugram (Work From Office Only).Gurugram, India (Strictly On-Site).XO Bestie is a vibrant social marketplace connecting customers, service providers, businesses, and creators in the fas...Show more

Last updated: 4 hours ago • Promoted • New!

We Are Hiring For Customer Support International Voice - Pune

Infosys BPM • Pune, Republic Of India, IN

Greetings from Infosys BPM Ltd.We are hiring for Customer Support International Voice Process in Pune.Please find below Job Description for your reference : . Customer Support - International Voice).C...Show more

Last updated: 30+ days ago • Promoted

Customer Support Executive / Game Support Specialist

Gametion Technologies Pvt. Ltd. • India

We are looking for an experienced Game Support Specialist with prior experience in player / customer support.He / she will be the point of contact for the players ensuring smooth gaming experience.Job ...Show more

Last updated: 1 day ago • Promoted

Sales Support Executive

GoKhana • India

We are looking for a high-performing Sales Support Executive who combines visual storytelling skills with business communication acumen. This individual will work closely with the Sales team to desi...Show more

Last updated: 1 day ago • Promoted

Customer Support Executive

ZingHR • India

ZingHR is a leading HR Tech and SaaS-based organization, transforming the way enterprises manage their people and processes. We are looking for experienced professionals to join our.Customer Success...Show more

Last updated: 1 day ago • Promoted

Bid Support Executive

Plus91 Technologies Pvt. Ltd. • Pune, Republic Of India, IN

Pune or Open to relocating to Pune, please apply : .We are looking for a proactive, detail-oriented Bid Support Executive to join our business development team. This role involves identifying tender o...Show more

Last updated: 1 day ago • Promoted

Customer Support Executive

Kuickfit - Engineered Nutrition LLP • Republic Of India, IN

We are looking for an experienced customer relation executive to join our team.You will ensure that our customers receive great customer service. You’ll be responsible for promptly addressing their ...Show more

Last updated: 30+ days ago • Promoted

Customer Support Executive

Snabbit • India

Snabbit is India’s first Quick-Service App delivering home services in just 10 minutes through a hyperlocal network of trained and verified professionals. Backed by Elevation Capital, Nexus Venture ...Show more

Last updated: 1 day ago • Promoted

Customer Support

NDA • Nagpur, IN

We are currently looking for Customer Support Specialist to join our team, eager to join a growing international project. At least a Bachelor's degree in any discipline.Excellent communication skill...Show more

Last updated: 15 days ago • Promoted

Customer Support Specialist consultant – E-commerce Marketplaces (German Market)

House Of Luma • Nagpur, Maharashtra, India

Job Title : Customer Support Specialist – E-commerce Marketplaces (German Market) Location : Remote Engagement : Consultant Contractual Company : House of Luma Budget : ₹30,000 / month (non-negotiable) ...Show more

Last updated: 4 days ago • Promoted