Sales Operations Planning
- Lead and facilitate the monthly SOP process for the business, ensuring appropriate input, outputs and discussions happen on a regular cadence; which includes consensus discussions enable and drive actions and decisions for internal business planning within Demand, Supply and Management.
- Work closely with Sales Marketing teams to ensure that promotions, and new product forecasts are included in the aggregate of demand.
- Facilitate monthly business review meetings and provide all vital materials and inputs to enable leadership to make informed decisions regarding resource allocation and plans to mitigate supply imbalances
- Collaborate closely with Supply Planning teams to prepare medium to long term Supply Projections including capacity plans, supplier risks, and other insights to drive and advise the Supply Review meeting and business discussions.
- Leverage planning tools to gather data for analysis and supervise key indicators to ensure alignment with financial planning and identify any gaps or discrepancies in the plans.
- Drive continuous improvement of best-in-class demand planning and SOP processes, working closely with the Global Centre of Excellence (CoE) for implementation.
- Champion best practices and standardised processes for SOP across the regions and share findings and insights to drive recommendations for change.
- Measure, control and improve SOP planning accuracy using clearly defined and agreed performance metrics (e.g. forecast accuracy, forecasting biases or capacity constraints) to challenge assumptions and enable appropriate amendments to the next planning cycle.
- Provide performance reporting and dashboards to leadership to feed into annual strategic planning cycles.
Skills Required
Supply Planning, Inventory Management, Supply Chain Analytics, Team Leader