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DataCenter Operations Lead
Tata Consultancy Servicesalappuzha, kerala, in19 hours ago
Job description10+ years of experience in Datacenter operations, service delivery, and client management. Proven ability to manage large distributed teams (250+ resources) across geographies. Strong understanding of Datacenter technologies : servers, storage, networking, virtualization, and monitoring tools. ITIL V4 certified with hands-on experience in applying ITIL processes. Excellent communication, leadership, and stakeholder management skills. Experience in financial management, cost optimization, and forecasting.
Datacenter Operations Lead – Job Description
Experience : 6-12 Years
Location : Bangalore, Hyderabad, Chennai
Roles & Responsibilities
- Lead and govern Datacenter operations aligned with ITIL V4 and Industry delivery standards.
- Ensure seamless delivery of operational services in line with SLAs and contractual obligations.
- Monitor infrastructure health, performance KPIs, and client satisfaction metrics.
- Manage crisis situations and client escalations with front-end leadership and resolution planning.
- Drive risk identification and mitigation strategies across Datacenter environments.
- Oversee run projects and ensure smooth integration into operations within timelines and budgets.
- Drive transformation and automation initiatives to improve service delivery and cost efficiency.
- Collaborate with cross-functional teams and clients to deliver high-impact outcomes.
- Grow your expertise in infrastructure, cloud, and service management.
Qualifications :
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Operation • alappuzha, kerala, in
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