TCS Hiring for Cloud Contact Center Architect_PAN India

TCS Hiring for Cloud Contact Center Architect_PAN India

Experience : 8 to 14 Years Only

Job Location : PAN India

TCS Hiring for Cloud Contact Center Architect_PAN India

Required Technical Skill Set :

Cloud Contact Center Architect :

Nice CX one implementation expert :

Experience & Skill Requirements :

• 10 - 12 + years of experience in Contact Center technology
• Solution design and implementation experience in Cloud Contact Center (Genesys Cloud CX / NICE CXone / Amazon Connect / Five9)
• Must have worked on AI & Gen AI capabilities Contact Center's offer for self-service, augmentation and operational excellence
• At least one Cloud Contact Center design and implementation experience is a must
• Cloud Contact Center Architect certifications are preferred

Responsibilities :

Kind Regards,

Priyankha M