Talent.com
Lead – People Operations
Lead – People OperationsChargebee • Bharatpur, Republic Of India, IN
Lead – People Operations

Lead – People Operations

Chargebee • Bharatpur, Republic Of India, IN
21 days ago
Job description

About Chargebee :

Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses. Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to unlock revenue growth, experiment with new offerings and monetization models, and maintain global compliance as they scale.

Chargebee counts businesses like Freshworks, Calendly, and Study.Com amongst its global customer base and is proud to have been named a Leader in Subscription Management by G2 for five consecutive years, as well as a Great Place to Work in both the United States and India.

  • We are backed by some of the most respected investors in the world;

Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Venture, who believe in the magic of subscriptions and the world that they can create — from cars to coffee pods and everything in between. Our 1000+ team members work remotely throughout the world, including in India, Europe, and the US.

About the Function : Position Overview

The Lead – People Operations will be responsible for overseeing and managing the day-to-day HR operations function, ensuring accuracy, compliance, and efficiency in processes. This role will act as a central point for operational excellence across employee lifecycle activities, including onboarding, data management, payroll inputs, compliance, and vendor coordination. The incumbent will also drive continuous improvements in systems and processes to support business scalability.

Key Responsibilities

1. Day-to-Day HR Operations

  • Manage the daily execution of HR operational processes with accuracy and timeliness.
  • Oversee documentation, file management, and ensure proper maintenance of employee records.
  • Establish process and protocol for HR Operations team while coordinating across Human Resource function and other functional partners (Finance, Legal & IT etc.)
  • 2. Data & Systems Management

  • Maintain and update HR systems with accurate employee data.
  • Manage system changes, enhancements, and data audits to ensure integrity.
  • Generate and review ad hoc reports for HR and business leaders.
  • 3. Employee Lifecycle Management

  • Onboarding : Coordinate end-to-end onboarding activities including documentation, system setup, letters, and orientation.
  • Exit Management : Support exit process, conduct exit documentation, and ensure compliance in final settlements.
  • Oversee contractor management, ensuring adherence to policies and compliance requirements.
  • 4. Query & Vendor Management

  • Handle employee queries promptly and effectively, ensuring strong service orientation.
  • Manage external HR vendors, ensuring performance against SLAs and compliance with organizational policies.
  • 5. Compliance & Payroll Support

  • Ensure adherence to HR compliance standards and statutory requirements.
  • Provide accurate payroll inputs (attendance, leave, new joiners, exits, corrections) to payroll team.
  • Support internal and external HR audits with required documentation and reporting.
  • 6. Future Readiness

  • Drive improvements toward end-to-end onboarding stream lining and automation and digital HR processes.
  • Identify gaps and propose process improvements for operational efficiency.
  • Create / explore opportunities towards AI based initiatives in process optimisation.
  • Support in creating a globally centralised and standardised people operations and HR technology framework.
  • Qualifications & Skills

  • Bachelor’s degree in HR, Business Administration, or related field (Master’s preferred).
  • Above 10 years of HR operations experience with at least 3 to 5 years in a supervisory / lead role.
  • 5-7 years of experience with enterprise level HRIS;
  • proven ability for system enhancements and integrations

  • Experience working on multiple HRIS platforms (workday, oracle cloud, Successfactors) would be an added advantage.
  • 5 years experience with cros-collaboration and analysis with payroll processes and statutory compliances globally.
  • Proven experience in vendor management and HR process automation.
  • Excellent communication, problem-solving, and stakeholder management skills.
  • Proven experience with data integriy and accuracy with high attention to detail and a history in managing confidential information.
  • Create a job alert for this search

    Operation • Bharatpur, Republic Of India, IN

    Related jobs
    Head Of Operations (Founding Team)

    Head Of Operations (Founding Team)

    Eximius Next • Bharatpur, Republic Of India, IN
    Head of Operations (Founding Team).Eximius Next is a dynamic and ambitious BPM firm poised for significant growth.We have a strong foundation in Finance & Accounting services (AP, AR, R2R).Payroll,...Show more
    Last updated: 12 hours ago • Promoted • New!
    Analytics Delivery Lead - Publishing & Media

    Analytics Delivery Lead - Publishing & Media

    ANT Investment • Bharatpur, Republic Of India, IN
    About AtoaAtoa is redefining how the UK pays — think.Show more
    Last updated: 4 hours ago • Promoted • New!
    Consulting Manager – Digital Adoption Platform (Dap) Strategy & Leadership

    Consulting Manager – Digital Adoption Platform (Dap) Strategy & Leadership

    HighRadius • Bharatpur, Republic Of India, IN
    Job Summary : The Consultant will be responsible for owning and executing HighRadius Cloud product implementations for Fortune 2000 clients. The Consultant is responsible for delivering the project wi...Show more
    Last updated: 4 hours ago • Promoted • New!
    Campaign Operations & Analyst

    Campaign Operations & Analyst

    Arnaya • Bharatpur, Republic Of India, IN
    About ZyluZylu is transforming how salons grow, operate, and acquire customers.Our platform powers digital bookings, automation, and marketing for salons across India with fast-rising traction in t...Show more
    Last updated: 4 hours ago • Promoted • New!
    Operations Associate

    Operations Associate

    Magma Consultancy • Bharatpur, Republic Of India, IN
    We are a UK-based, fast-growing professional accounting and bookkeeping firm focusing on technology startups and high-growth businesses. We are not a typical accounting or consulting firm — we build...Show more
    Last updated: 12 hours ago • Promoted • New!
    Okr & Kpi Performance Manager

    Okr & Kpi Performance Manager

    ieng Group • Bharatpur, Republic Of India, IN
    The Company’s Equal Opportunities policy applies equally to the recruitment process and must be complied with at every stage of the recruitment process. This means that prospective applicants should...Show more
    Last updated: 12 hours ago • Promoted • New!
    Performance Marketing

    Performance Marketing

    Zara Private Limited • Bharatpur, Republic Of India, IN
    Performance Marketing (Part-Time).Zara is looking for a part-time Performance Marketing professional to support our digital growth across paid channels. You will focus on optimizing campaigns, manag...Show more
    Last updated: 12 hours ago • Promoted • New!
    Student Placement Manager

    Student Placement Manager

    Sanskriti University • Mathura, Republic Of India, IN
    Responsible for all the activities relating to the students placement.Coordinates with the industries for providing the vocational training courses to students. Coordinates with the different indust...Show more
    Last updated: 30+ days ago • Promoted
    Growth Marketing Lead (Founding Team)

    Growth Marketing Lead (Founding Team)

    FRA • Bharatpur, Republic Of India, IN
    About Fuzen : Fuzen is on a mission to democratize custom software for Small and Medium-sized Businesses (SMEs).We've built a mature tech platform with AI agents that allow businesses to get customiz...Show more
    Last updated: 4 hours ago • Promoted • New!
    Chief Of Staff

    Chief Of Staff

    dopplr.digital • Bharatpur, Republic Of India, IN
    Dopplr Digital creates immersive 3D dressing room and virtual try-on experiences for fashion e-commerce.Our technology increases conversion rates, reduces returns, and delivers rich consumer insigh...Show more
    Last updated: 12 hours ago • Promoted • New!
    Workforce Development Leader

    Workforce Development Leader

    Sanskriti University • Mathura, Republic Of India, IN
    Responsible for all the activities relating to the students placement.Coordinates with the industries for providing the vocational training courses to students. Coordinates with the different indust...Show more
    Last updated: 30+ days ago • Promoted
    Business Outreach & Lead Generation Specialist

    Business Outreach & Lead Generation Specialist

    1plus1 Studio • Bharatpur, Republic Of India, IN
    About Us : At Vibe AI, we help small and mid-sized businesses harness the power of Artificial Intelligence to improve productivity, customer engagement, and revenue growth.From AI chatbots and autom...Show more
    Last updated: 4 hours ago • Promoted • New!
    Placement Director

    Placement Director

    Sanskriti University • Mathura, Uttar Pradesh, India
    Responsible for all the activities relating to the students placement.Coordinates with the industries for providing the vocational training courses to students. Coordinates with the different indust...Show more
    Last updated: 30+ days ago • Promoted
    Shriram Life Insurance - Business Manager

    Shriram Life Insurance - Business Manager

    Shriram Life Insurance • Mathura, India
    Delivery & Management : - Serve as a primary point of contact for key clients, building strong, long-term relationships based on trust and value. Understand client business o...Show more
    Last updated: 30+ days ago • Promoted
    Audit Team Lead / Sr. Team Lead

    Audit Team Lead / Sr. Team Lead

    Branch International • Bharatpur, Republic Of India, IN
    Branch OverviewBranch is a leading AI-based lending fintech with 50M+ downloads across India and Africa.We use alternative data to reach millions of people that are largely excluded from the financ...Show more
    Last updated: 4 hours ago • Promoted • New!
    Career Services Director

    Career Services Director

    Sanskriti University • Mathura, Republic Of India, IN
    Responsible for all the activities relating to the students placement.Coordinates with the industries for providing the vocational training courses to students. Coordinates with the different indust...Show more
    Last updated: 30+ days ago • Promoted
    Data Operations And Management Intern

    Data Operations And Management Intern

    Stayboost Solutions • Bharatpur, Republic Of India, IN
    We are looking for a motivated.Business Development & Optimization Intern.This role is ideal for candidates who want hands-on experience in hospitality technology, revenue management, and client re...Show more
    Last updated: 12 hours ago • Promoted • New!
    Head Of Growth And Performance Marketing

    Head Of Growth And Performance Marketing

    Oyster MR • Bharatpur, Republic Of India, IN
    Oyster MR is seeking an innovative and data-driven Head of Growth and Performance Marketing to lead our multi-channel growth strategy. This senior role is ideal for a performance-focused leader with...Show more
    Last updated: 12 hours ago • Promoted • New!