L2 Network Engineer

Key Responsibilities :

• Configure, manage, and troubleshoot L2 / L3 switches , including ACLs , QoS policies , and firmware upgrades .
• Manage and maintain SD-WAN gateways , firewalls , and load balancers , with hands-on experience in Palo Alto Panorama .
• Configure and troubleshoot DHCP and DNS environments.
• Update and maintain wireless infrastructure tools like Aruba Central , Airwave , and ClearPass .
• Support and troubleshoot wireless networks , including WAPs and controllers .
• Administer Cisco CUCM and manage VoIP phones (certification preferred).
• Monitor and manage network performance using tools like SolarWinds (NPM, NCM, NTA, NAM) .
• Participate in field dispatch coordination and transition management activities.
• Perform incident logging , issue triage , resolution , and escalation handling for ISPs and infrastructure issues.
• Conduct vulnerability and patch management for network infrastructure.
• Manage backup configurations , network documentation , and standard operating procedures.
• Adhere to ITIL practices for Asset, Change, and Incident Management.

Qualifications :

Skills Required

Acl, Qos, Dhcp, Dns