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Intern - Program Management
ConfidentialBengaluru / Bangalore4 days ago
Job descriptionStrong interest in Customer Success, Strategy, and Program Management within a fast-paced, high-growth tech environment. Excellent communication, documentation, and stakeholder management skills. Proficiency in Google Sheets, Slides, and basic project tracking tools A proactive attitude, structured thinking, and ability to manage multiple moving pieces with attention to detail.
Key Responsibilities
- Support the design, execution, and tracking of key programs and initiatives across the CSM MM portfolio (e.g., onboarding workflows, merchant re-engagement programs, PPC frameworks).
- Collaborate with cross-functional teams (e.g., Product, Sales, Analytics) to collect data, gather inputs, and prepare insightful reports for leadership.
- Create dashboards, trackers, and documentation that help improve visibility and accountability across ongoing initiatives.
- Identify bottlenecks, process gaps, and operational inefficiencies and propose structured solutions.
- Assist in planning and coordination of internal reviews, OKR tracking, and merchant success frameworks.
- Help organize merchant NPS feedback loops and create summaries for actionable insights.
What We re Looking For
Skills Required
Product Sales, Ppc, Project Tracking, Stakeholder Management, Operations, sales analytics
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Management Intern • Bengaluru / Bangalore