Technical Skills :
Work Hour Flexibility - Coverage : 24 x 5.
- Flexibility to work in either morning / afternoon / night shift based on roster.
- IT Service Management (ITSM) : 4 / 5
Expected to have hands-on ServiceNow automation and workflow creation experience.
Coding : 3.5 / 5Expected to have prior experience in PowerShell / Python, particularly around automation and RPA.
Robotic Process Automation (RPA) : 4 / 5Expected to have prior RPA implementation and operations experience.
Microsoft Power Automate : 3.5 / 5Expected to have experience with Power Automate (preferred) or any other orchestration platform.
Responsibilities :
Provide engineering designs and technology enhancements to automate run-ops tasksLiaise with Integrated Operations Center and resolver groups to manage automated IT operationsBuild and maintain python / ansible codebase focused on server / network automationWork with Application Owners to establish best practices and capture lessons learned, and technological approaches.Track, Manage and Improve on Mean Time Between Failures and Mean Time to RepairEstablish integrations with ITSM tools such as SNowCreate self-servicing toolsProfile :
At least 2 years of enterprise monitoring & alerting tools experienceAt least 2 years Linux / Windows system administration experienceCommand Center Automation Engineer – on any of the automation tools – MS Orchestrator, IBM suite, BMC enterprise technologies, HPSM suite.On Automation side – strong knowledge pf python, bash, powershell for automation of daily activities.Hands on expertise in Event, Incident and IT Process AutomationsThe knowledge and a firsthand experience in developing such processes - The tools to know or handle are An Orchestrator VMware VROFamiliar with REST APIs web services and integration principlesFamiliarity with scripting languages like java script and knowledge on containerization is good to haveFamiliarity with Jenkins, selenium is good to haveSkills Required
Servicenow, Jenkins, containerization , Linux, Ansible, Powershell, microsoft power automate, Selenium, Windows, Rest Apis, Python