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Senior Admission Counsellor - Study Abroad
upGrad Study AbroadMumbai, Maharashtra, India30+ days ago
Job descriptionQualify leads by assessing their interest, needs, and eligibility for Build rapport, credibility and establish trust with leads through effective Schedule Video Counselling [VC] sessions with Admission Counsellors Coordinate schedules and ensure smooth communication between Maintain accurate records of lead interactions and follow-up activities in Minimum of 2 years of Edtech-sales experience (Study Abroad is plus ), with at least 1 year spent in a single company. Min Graduation is required. Previous experience working a 6-day work week. Currently working in the capacity of an individual contributor. Proven track record of meeting targets in the existing company. Excellent verbal communication skills with an emphasis on fluency in the English language. Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy. Ability to persuade learners towards attending the Video Counselling [VC] session to ultimately influence their enrollment decisions. Basic proficiency in MS Office Suite & CRM management for administrative tasks and reporting requirements.
RESPONSIBILITIES & DUTIES
- Engage with assigned leads and promptly initiate contact through the
auto dialer system.
upGrad's programs for Germany and Italy public universities.
communication and active listening.
for qualified leads.
leads and Admission Counsellors to facilitate the enrollment process.
the CRM system.
BASIC ELIGIBILITY CRITERIA
SKILLS
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Admission Counsellor • Mumbai, Maharashtra, India
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