Manager It Application Support - Wfm Platform Management & Automation - Remote Role - Night Shifts

Q2Bengaluru, Republic Of India, IN

2 days ago

Job type

Remote

Job description

Job Description- Lead and mentor a high-performing team of platform engineers, fostering a culture of innovation, ownership, and continuous improvement.- Define and execute the platform engineering strategy aligned with organizational goals.- Own the design, implementation, and maintenance of core platform services, including CI / CD, container orchestration, secrets management, and infrastructure as code.- Collaborate with engineering teams to enhance developer productivity and reliability through self-service tools and platforms.- Drive platform adoption through well-defined APIs, documentation, and enablement programs.- Ensure platform services meet SLOs around availability, performance, and security.- Manage team capacity, hiring, career development, and performance management.- Stay current with emerging technologies and industry best practices, evaluating and integrating tools and frameworks where appropriate.- Own and manage operational excellence, including incident response, root cause analysis, and cost optimization.Bring Your Passion, Do What You Love. Here s What We re Looking For : - Typically requires a Bachelor s degree in Computer Science and a minimum of 10 years of related experience;

or an advanced degree with 6+ years of experience;

or equivalent relevantwork experience.- Typically requires 2-5 years managing and developing employees.- Strong experience with cloud platforms (AWS, Azure, or GCP), Kubernetes, and infrastructure as code (e.G., Terraform, Pulumi).- Deep understanding of CI / CD pipelines, containerization, and modern DevOps practices.- Proven ability to build platforms that empower software teams to deliver features quickly and safely.- Excellent leadership, communication, and cross-functional collaboration skills.- Experience managing on-call rotations and operating production-grade infrastructure.Preferred : - Prior experience leading platform modernization or cloud migration initiatives.- Familiarity with networking (e.G., Istio / Traefik), GitOps, and event-driven architectures.- Experience with observability tools (e.G., Prometheus, Grafana, OpenTelemetry, Datadog).- Background in financial services, fintech, or other regulated environments is a plus.This position requires fluent written and oral communication in English.Health & Wellness- Hybrid Work Opportunities- Flexible Time Off- Career Development & Mentoring Programs- Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents- Community Volunteering & Company Philanthropy Programs- Employee Peer Recognition Programs - You Earned it

Create a job alert for this search

Application Support • Bengaluru, Republic Of India, IN